Shipping policy
Shipping Policy
Thank you for shopping at Norven™! We are dedicated to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed and dispatched within 24 to 48 hours (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email containing your tracking number.
Estimated Delivery Times
- United States & Canada: 3 – 7 business days
- International Shipping: 5 – 10 business days
Shipping Rates & Tracking
We offer fast, fully tracked shipping on all orders. You can track your package anytime using the tracking link provided in your shipping confirmation email.
Lost, Stolen, or Undelivered Packages
Norven™ is committed to ensuring your package reaches you safely. If your package is lost in transit, delayed significantly, or shows as delivered but you haven't received it, please contact our support team immediately at [support@yourstore.com] so we can resolve the issue with the carrier or send a free replacement.
Address Changes
Please double-check your shipping address during checkout. If you need to make changes, contact us at [support@yourstore.com] within 2 hours of placing your order.